Tuesday, November 02, 2004

Ananzi: Part Deux

The saga continues! You wanted it...and here it is: Ananzi's response to Splattermail's letter of disgust, which was delivered to the South African "search engine" (puh-leeze!) on Thursday, 28 October 2004 (names have been blanked to protect identities - cool!).

>"From: "Ms Some lady" <somelady@ananzi.com>
>To: "'The Salami from Killarney'" <splattermail@gmail.com>
>Subject: RE: Ananzi Submission
>Date: Fri, 29 Oct 2004 15:27:16 +0200

>Hi Salami

>Thank you for being in touch with us.

>I have escalated this to our Managing Director, Mr Some Dude, who asks
>if you could please provide him with your contact details so he may
>contact you directly. His e-mail address is somedude@ananzi.com.

>Thank you for posting your response to us on your web site.


>Some Lady

Ha ha ha. My favourite part is the bit where she thanks me for posting Ananzi's response. Brilliant. Sarcastic? If it is, touche! The gloves are off indeed! Not to let a great opportunity slide, I happily responded:

"Dear Mr Some Dude

Your Ms Some Lady's email of 29 October 2004 (as above) bears reference.

We thank you for your swift response, and for the ostensible importance with which you regard Splattermail's concerns. I thank you further for resisting the urge to sink to the level of immaturity adopted by the writer in his initial communication to you, although we would have guffawed heartily had you likewise employed such a tone.

The writer's aforesaid rant was precipitated by the extreme frustration and annoyance experienced by Splattermail in attempting to register itself on Ananzi, a site which holds itself out to be somewhat of a leading force in the frenetic South African internet search engine industry.

After two attempts, and in the absence of any helpful response from Ananzi for a period exceeding two weeks, the disappointment at Splattermail was palpable and ultimately destructive. Two of our regular contributors have subsequently left to commence blogging for their own account.

We feel that the attention directed to our applications for registration was considerably below standard and, whilst this treatment might have been tolerated had it been encountered via our interactions with one of your international siblings (i.e. Google or Yahoo), it was not expected from a search engine of relatively poor quality, which must surely be conscientiously engaged in actively expanding its user base. We refer, of course, to Ananzi.

We trust that you will take the aforegoing into consideration, and that you will revisit your application procedures and protocols forthwith to avoid such incidents in the future.

Kindly direct any further communications in this regard to splattermail@gmail.com.

Yours faithfully,

The Salami from Killarney


Yes, yes. I know its not puerile and whiney like our first mail, but maybe, just maybe, Splattermail can make a difference. C'mon, readers - Ananzi is listening! Now is the time to voice your woes! Now is the time to stand up and be counted! YEE-HA!!! LET'S GET IT ON!!


















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